Security & privacy

Your business stays yours.

Practical safeguards, built into the software and the way we run it. No certification badges we haven't earned, just the controls we actually use, described plainly.

In the platform

Who gets in, and what they can do.

The baseline controls in the operations platforms we host. Each agreement spells out the details.

Single sign-on

Your team signs in with the work account they already use.

Granular permissions

People get access to the work they need, and new capabilities start switched off.

A trail for every change

See who changed what, when, and what it was before.

Nightly encrypted backups

Encrypted before they're written, with a written restore procedure.

AI inside your boundary

Your assistant can run on private models, on hardware we control. Your data isn't used to train AI models.

People stay in control

The assistant proposes. A person approves.

How we run it

Safeguards behind the screen.

We keep the details of our network private on purpose. Here's the shape of it.

Access

Least access, by default

  • Sign-in through your own work accounts and their multi-factor rules
  • Role tiers plus per-feature permissions
  • Managers see their own location; sensitive records only for people cleared to see them
Data

Protected and recoverable

  • Encrypted in transit
  • Sensitive fields masked on screen
  • Nightly encrypted backups and a written restore procedure
Change

Careful with production

  • Changes are tried on a separate test system first
  • Every change to your records is logged with who, when, and the before and after
  • Problems are set aside with a reason, never silently dropped
Private AI

The assistant follows the same rules.

It sees only what the person asking is allowed to see, and nothing it suggests happens until a person approves it.

No training on your data

We don't use your records, messages or files to train AI models.

Can stay on private hardware

Your assistant can run on private models, on hardware we control, so questions about your business stay inside your boundary.

A person approves

When it would send, change or delete something, it prepares the action and waits for a person.

This website

What this site collects.

Almost nothing. Read the privacy policy →

No trackers

No ads, no pixels

No advertising cookies, no tracking pixels and no third-party analytics scripts.

No forms

Contact is just email

Our contact page opens your own email app. Nothing you type there is sent to or stored by this site.

One setting

Your theme choice

If you pick light or dark, your browser remembers it. It never leaves your device.

Security questions

Ask us anything about how we'd handle your data.

We'll walk your team through the details that don't belong on a public page. Found a security issue? Tell us at info@fetchpulse.org.