The system your business actually runs on.
Custom sales and operations software, the secure infrastructure under it, and private AI that never leaves the building. One firm that writes the software and owns the infrastructure, so there is nobody to hand the problem to.
Same team writes the feature and owns the 3 a.m. page.
Three disciplines. They only work together.
Software vendors hand you a login and wish you luck. IT firms keep the lights on but can't change the product. Doing both is what makes the third one possible at all.
Software shaped to your operation
Your business already has a shape — how commissions actually get paid, how a shift actually gets covered. Off-the-shelf software makes you bend to its shape. We build to yours, and we don't charge you to configure your way back to where you started.
- Reconciliation and finance workflows
- Hiring, scheduling, time and attendance
- Internal team chat, built in — not another subscription
- Reporting that matches how you measure
- Web and native mobile, one system
We own the metal
Servers, network, identity, backups, monitoring, uptime. Restores we actually rehearse rather than hope about. Your data lives where you decide it lives — your building, our rack, or your cloud account.
- Server and network build-out
- Single sign-on and granular access control
- Automated backup and disaster recovery
- On-premise, colocated, or your cloud
AI that stays in the building
Models running on hardware we control. Your payroll, your margins and your people data never become someone else's training set, and no meter runs per question.
- Private inference on dedicated GPUs
- Assistants grounded in your own documents
- Anomaly and exception detection
- Fixed cost, not per-token billing
Eight jobs, one login.
One system for the money, the people, the stores and the data behind them. Every piece below is real work we've delivered and now operate every day, not a feature list we assembled for a website.
Commission & revenue recovery
Matches every sale to what the carrier or vendor actually paid, and itemizes the gap.
Payroll & comp plans
Versioned comp plans, a payout engine, and one-by-one payroll sign-off.
Inventory & supply chain
Reorders, transfers, counts, returns, and a watch on high-value devices.
Store operations
Opening and closing checklists, cash and deposit checks, and store hours.
People, HR & hiring
Applicant pipeline through onboarding, training, warnings and reviews.
Reporting & scorecards
40+ reports, live rep scorecards, and pace and goal tracking.
Customer retention
Cancel-risk callbacks, follow-ups, failed orders and business leads.
Automation & private AI
Bots that pull vendor data every night, and an on-site AI analyst.
Robots pull the data vendors won't give you.
Vendor portals
Carrier, point-of-sale, bank and BI sites that have no usable API.
Isolated bots
Run every night on separate machines, with their own logins.
Quality gates
Bad rows are quarantined with a reason, never silently dropped.
Ready by morning
Reports, alerts and manager emails land before the stores open.
Proven where the numbers are hardest.
Our flagship system runs a 12-location Verizon authorized wireless retailer end to end — an industry where commissions arrive months late, get clawed back without warning, and never quite match the point of sale. If the engine holds up against carrier reconciliation, it will hold up against your industry. This is the console that started it, and it is still the hardest thing the platform does.
| Location | Identifier | Expected | Paid | Variance | Status |
|---|---|---|---|---|---|
| Riverside | 356938•••441207 | $182.00 | $182.00 | $0.00 | Matched |
| Northgate | 013277•••889014 | $245.00 | $110.00 | −$135.00 | Underpaid |
| Lakeview | 990412•••330558 | $96.50 | $96.49 | −$0.01 | Auto-cleared |
| Southpoint | 447203•••117760 | $310.00 | — | −$310.00 | Not yet paid |
| Riverside | 228841•••604399 | $0.00 | $74.00 | +$74.00 | Tracking gap |
| Westfield | 771034•••928115 | $158.00 | $158.00 | $0.00 | Matched |
Representative view, sample data. Identifiers partially masked, as they are in the product.
Every device checked
Matched by IMEI, then by phone number, against what was actually paid.
Every gap has a reason
Underpaid, not yet paid, or a tracking gap, itemized and ready to claim.
Rulings are remembered
A reviewer's decision re-applies automatically on the next run.
What your team actually opens.
Three screens rebuilt from the running system — same layout, same components, same theme your staff would see. Every name, figure and date below is invented.
Dana Whitfield
Sales Specialist August 2026 Live 1-on-1 Fix Data What If Print| 25.00% | $1,447.16 | $1,903.42 |
| 24.00% | $1,371.02 | $1,827.28 |
| 23.00% | $1,294.88 | $1,751.14 |
| 22.00% | $1,218.75 | $1,675.01 |
| 21.00% | $1,142.61 | $1,598.87 |
| Employee | TUE4 | WED5 | THU6 | FRI7 | SAT8 | SUN9 | MON10 | HRS |
|---|---|---|---|---|---|---|---|---|
| Angel Duarte | 11:00a–7:00p8h | 8:30a–5:30p9h | 17.0 | |||||
| Daniel Okonkwo | 8:30a–4:00p7.5h | 8:30a–4:00p7.5h | 8:30a–4:00p7.5h | 8:30a–4:00p7.5h | 9:30a–5:00p7.5h | 8:30a–5:00p8.5h | 46.0 | |
| Marcel Fontaine | 11:00a–7:00p8h | 10:00a–7:00p9h | 10:00a–7:00p9h | 10:00a–7:00p9h | 10:00a–7:00p9h | 10:00a–7:00p9h | 53.0 | |
| Tania Brooks | 11:00a–7:00p8h | 11:00a–7:00p8h | 11:00a–7:00p8h | 24.0 | ||||
| Daily total | 324h | 326h | 325h | 325h | 325h | 18h | 218h | 148 |
Revenue
Rebuilt from the product's own layout and theme. All names, dates and figures are invented.
Grow revenue. Stop the leaks.
Five ways the platform brings money in, and five ways it protects what you've already earned.
Five ways it brings money in
- Recover unpaid commissionsEvery underpaid device itemized with a reason, so claims get filed instead of written off.
- Collect every rebateVendor rebates and claims tracked from filing to payment, so nothing ages out.
- Save lines before they cancelCancel-risk callbacks and follow-up queues put the right customer in front of a rep today.
- Raise attach and conversionLive scorecards and what-if pay show reps exactly which sale moves their number.
- Turn leads into salesFailed orders, preorders and business leads routed to a rep with a deadline.
Five ways it protects what you've earned
- Defend against chargebacksChargebacks tracked by rep and month, with evidence ready for disputes.
- Catch fraud and shrink earlyHigh-value device watch, count variances, cash drawer and deposit checks.
- Pay people correctlyPayroll tie-outs, missing-rate guards and attendance anomalies caught before payday.
- Document HR consistentlyWarnings, conference forms and improvement plans written the same way every time.
- Never lose data silentlyFreshness checks, quarantined bad rows, and an audit trail on every change.
Month-end close becomes a dashboard
Match rate and open items for every period at a glance, chargebacks in one place, and rebates and claims tracked until they're paid.
Every rep sees what moves their pay
Gross profit, conversion and attach rates update daily. Reps can see what one more protection plan is worth today, and bonus levers unlock as goals are hit.
Schedules and coverage in one view
Coverage and budgeted hours across every store, missed punches and overtime flagged early, and shifts synced to Microsoft Teams where staff already look.
Meet Tucker.
An AI analyst that knows the business, runs on our own hardware, and asks before it acts. Staff ask questions in plain English and get answers from live data. No cloud AI is involved: every question stays on hardware we own.
Private model
A 27-billion-parameter open model running on our own GPUs. Cloud AI options are switched off and hold no keys.
60+ live tools
Reads sales, scorecards, schedules, inventory, hiring and more, straight from the live system.
Asks before acting
Anything that sends or changes something waits for a person to approve it.
Fully logged
Every tool call and every approval is recorded.
Ask anything
Managers and leaders ask about sales, staffing or stock and get a sourced answer.
Recon co-pilot
Walks reviewers through unmatched commission items and explains each one.
Hiring coach
Ranks prospects, drafts candidate reports and suggests interview questions.
Morning rundown
Writes the plain-English summary at the top of the daily sales emails.
Tickets & drafts
Files support tickets and drafts emails and recaps for a person to approve.
HR documents
Turns notes into consistent, professional conference forms.
Helper agents
Tucker splits big questions, like comparing every store, across read-only helpers running in parallel.
Recon work queue
Ranks and explains every open variance. Code still owns the rules and the writes.
Tool builder
When Tucker hits a gap, it drafts a new tool for a person to approve and build.
Knowledge library
Handbook, comp plans, compliance and runbooks, searchable in one place.
Sixty-five things somebody asked us for.
This is one client's system after seven months — not a product catalog. Every module below started as a specific request from someone doing the job, and all of it runs in one place instead of across nine subscriptions. Your build would look nothing like this list, because your business isn't theirs.
Native apps, two channels
Staff install it from a link and it behaves like a real app, because it is one. Your team runs the stable channel; your managers can run beta and see what's coming next. Both install side by side on the same phone.
We don't just write it. We keep it running.
The team that ships the features owns the servers, the network and the pager. That is unusual, and it is the reason problems get fixed here instead of forwarded to a vendor.
Virtualization & VM builds
Multi-node clusters with live migration, so a failed host moves workloads instead of taking the day off. We size, build and hand over the virtual machines and containers your systems run in.
PostgreSQL, tuned
Dedicated database hosts, nightly dumps, point-in-time recovery, and restores we rehearse on a schedule.
Your identity, your rules
Microsoft Entra or Google sign-in, enforced multi-factor, passkeys, and identity checked at the edge before a request reaches the server. Permissions go down to the individual button.
Private GPU inference
Dedicated GPUs running open models, with vector search across your own documents. Nothing leaves the network.
Robotic data capture
When a vendor has no API, we drive their portal on a schedule and land the data in your warehouse anyway.
Firewall & segmentation
Enterprise firewall, managed switching and wireless, VLANs separating management, business systems and devices, site-to-site VPN between locations.
Atomic deploys
Multi-phase deploy with build verification and automatic rollback. A bad release never reaches your staff.
Specified and built
We spec the machines, build them, rack them and install the stack — whether that's a single on-site server or a full cluster. You can own the hardware outright.
Backup and recovery
Scheduled backups, off-box copies, and restores rehearsed on a schedule rather than assumed. Documented runbooks so recovery isn't tribal knowledge.
Everything is logged
Every write records who, what, when, and the value before and after. "Who changed this?" takes seconds to answer.
Locked down to whatever level you need.
Single sign-on is the floor, not the ceiling. Because we run the network as well as the software, we can put controls in front of your systems that a normal software vendor cannot reach. Three things we can state as fact rather than aspiration: no public inbound ports at all, 383 distinct permissions enforced across 1,430 checks, and every single write audited with its before and after value.
Identity
Use the identity system you already pay for. We support the major ones and don't lock you to any.
- Microsoft Entra or Google Workspace sign-in
- Okta and other SAML providers
- Enforced multi-factor — no opt-out per user
- Passkeys and hardware keys, which phishing can't defeat
- One-time email codes for contractors without accounts
The network
Identity is checked at the edge, before a request ever reaches the server running your data.
- No public origin — the server has no open inbound ports at all
- Restrict by country, network or office IP
- Managed-device checks — company laptops only, if you want
- Client certificates for administrator access
- Firewall, bot filtering and rate limiting in front of everything
Customer information
If you hold customer network or account information, it carries rules. The architecture assumes that from the start rather than bolting it on.
- Local AI first — anything touching customer, device or commission data is answered by models on hardware we control
- No cloud AI — outside AI services are switched off and hold no keys
- Sensitive fields such as SSNs and IDs encrypted at rest and masked on screen
- AI memory and search indexes never leave the network
- HR records visible only to the people cleared for them
Inside the system
Getting in is not the same as getting everything. Permissions go down to the individual button.
- Role-based permissions, per feature and per action
- Re-authentication before sensitive changes like pay
- Sessions expire daily; shared links are signed and expire
- Nightly encrypted backups, with the decryption key held offline
- Changes tested on a separate stack first; routine production access is read-only
- Every write audited — who, what, when, before and after
- Store managers see their store; nobody sees more than their role allows
What this work is worth.
A custom build has to earn its keep against something. Here is the stack a 50-person multi-location operation typically rents to cover the same ground. Published list prices at 50 seats. The money matters — but the reason clients move is that none of these nine systems know the others exist, so the joins between them stay manual forever.
| What you rent today | Replaced by | Typical monthly |
|---|---|---|
| Commission / incentive platform | Commission Recon, Comp Plans | $3,750 |
| AI assistant seats | Private inference | $1,500 |
| Business intelligence seats | Insights, KPI Dashboard, Reports | $700 |
| CPQ / quoting tool | Quote Builder | $500 |
| Team messaging | Team Chat | $440 |
| Applicant tracking | Hiring Pipeline, Prospects | $400 |
| Scheduling & time clock | Schedules, Time & Attendance | $350 |
| Learning management | Training | $300 |
| Help desk / ticketing | Support Tickets | $275 |
| Nine vendors, nine contracts, zero integration | One system, built for you | $8,215 |
Published per-seat list pricing at 50 seats, mid-tier plans, August 2026. Your mix will differ.
You'll know what it costs before we write anything.
No discovery retainer, no six-week paid scoping exercise. We look at the problem, tell you honestly whether it's worth building, and quote a fixed price for the first piece.
Show us the workaround
The spreadsheet, the shared inbox, the process only one person understands. We ask what it costs you in hours and mistakes.
A conversation. No charge.A straight answer
Sometimes the honest answer is that software won't fix it, or that a tool you already pay for will. We'll say so. When it is worth building, you get a fixed price and a date.
Within a week.One piece, working
We build the smallest thing that solves the actual problem and put it in front of the people doing the job. You judge it on whether their day got easier.
Two to six weeks, typically.We run it, and it grows
Hosting, backups, monitoring and support are ours. New modules arrive as the business needs them, not as a version upgrade you have to buy.
Monthly, cancel with notice.Three ways in.
Most clients start with one painful process, watch it get fixed, and expand from there. That's the honest path — nobody should buy an operating system on day one.
Fix one process
Pick the thing costing you money or weekends. We build exactly that, deploy it, and you judge us on it.
- Scoped build, fixed price
- Live in weeks, not quarters
- Runs on your infrastructure or ours
- Your data stays yours, exportable any time
Your platform, managed
A dedicated instance configured to your operation, hosted and maintained by us, with new modules as the business needs them.
- Your own isolated deployment
- Hosting, backups and monitoring included
- Branded native apps for your staff
- Ongoing development, monthly
Systems and IT
We take the entire technical footprint — servers, network, identity, backups, AI — and run it, with custom software on top.
- Infrastructure design and build
- Network, firewall, wireless, sign-on
- Private AI hosting
- One number to call
The questions people actually ask.
Who owns the software and the data?
How much data will this actually use?
What happens if we stop paying?
Can it run in our cloud instead of yours?
We already have systems that work. Why change?
How long does it take?
What happens if you get hit by a bus?
How do people sign in? Is it just Microsoft?
Is our data used to train AI models?
Show us the spreadsheet.
Every system we've built started as somebody's workaround — a spreadsheet, a shared inbox, a process only one person understood. Send us yours and we'll tell you honestly whether it's worth building and what it would take.